REFUNDS & EXCHANGES
CLICK HERE TO START RETURN/EXCHANGE
RETURNS
Hey there! We'd love to make sure you're happy. Please return items unworn for a full refund. If it's a bit worn, we'll still give you 50% back or apply 50% to your exchange cost.
You've got a generous 40 days to make up your mind. Once you ask for a return, we'll get back to you within 1-3 business days. Processing your package may take 1-5 more business days.
EXCHANGES
Good news! We've got your return label covered, no charge at all. When you're exchanging to a new pair, we'll apply outbound shipping for the exchange, but if you initially went for PLUS shipping, it's on the house for the exchange too!
REFUNDS:
Getting money back is awesome! We'll refund your product cost (excluding original shipping charges). Just a heads up, you'll cover the return shipping unless you went for PLUS shipping initially.
WARRANTY:
All NuuSol products are backed by a 6-month warranty. If there's a defect or transit damage, we've got you covered. Let's keep those shoes in tip-top shape! 😊
